Terms of service
Welcome to Parvora. These Terms of Service govern your use of our website and your purchase of products from us.
By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.
1. About Parvora
Parvora is an online jewellery brand offering fashion and artificial jewellery products through its website.
Throughout these Terms, the words “we,” “us,” and “our" refer to Parvora. The words “you” and “customer” refer to the person accessing our website or purchasing our products.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
* Use the website for fraudulent or unlawful activities.
* Attempt to gain unauthorized access to our website or systems.
* Copy, reproduce, modify, or distribute our website content without permission.
* Use our website to transmit harmful software or malicious code.
* Interfere with the security or operation of the website.
* Provide false, inaccurate, or misleading information while placing an order.
We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.
However, minor differences in:
* Colour
* Texture
* Finish
* Appearance
may occur due to photography, lighting, screen settings, or the nature of individual products.
Such minor variations do not necessarily constitute a product defect or quality issue.
4. Product Availability
All products are subject to availability.
We reserve the right to:
* Limit the quantity of products available for purchase.
* Discontinue products without prior notice.
* Correct errors in product availability or information.
* Cancel an order if a product becomes unavailable.
If we cancel an order after payment has been received, the applicable amount will be refunded to the customer.
5. Pricing
All product prices displayed on our website are subject to change without prior notice.
We make reasonable efforts to ensure that prices are displayed correctly. However, if a pricing or technical error occurs, we reserve the right to cancel the affected order.
If payment has already been made for an order cancelled due to such an error, the applicable amount will be refunded.
Any applicable shipping charges will be displayed at checkout before the order is placed.
6. Orders
When you place an order on our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation through your registered email address or mobile number.
An order confirmation does not necessarily guarantee that the order will be dispatched. We reserve the right to cancel an order in certain circumstances, including:
* Product unavailability
* Pricing or technical errors
* Suspected fraudulent activity
* Incorrect or incomplete customer information
* Delivery restrictions
* Other circumstances that prevent us from fulfilling the order
If an order is cancelled after payment, the applicable amount will be refunded.
7. Payment
Payments may be processed through third-party payment gateways available on our website.
You agree to provide accurate and valid payment information when placing an order.
Parvora does not ordinarily store complete credit/debit card information on its own servers. Payment information may be handled by the applicable payment service provider according to its terms and privacy practices.
8. Shipping and Delivery
Shipping charges, processing times, and estimated delivery timelines are described in our Shipping, Return & Refund Policy.
We are not responsible for delays caused by circumstances outside our reasonable control, including courier delays, weather conditions, natural disasters, public holidays, or incorrect customer information.
9. Returns and Refunds
Returns and refunds are available only for products that arrive:
* Broken or damaged
* With a manufacturing defect
* With a genuine quality issue
Returns are not accepted for change of mind, personal preference, incorrect product selection, or normal wear and tear.
Return and refund requests must generally be raised within 72 hours of delivery.
For complete details, please refer to our Return & Refund Policy.
Where a return or refund is approved, ₹99 will be deducted from the eligible refund amount as shipping charges, as specified in our return policy.
10. Order Cancellation
Orders may be cancelled only before they have been processed or shipped.
Once an order has been shipped, cancellation may no longer be possible.
Customers should contact us as soon as possible if they wish to cancel an eligible order.
11. Intellectual Property
All content available on the Parvora website, including but not limited to:
* Brand name and logo
* Product photographs
* Product descriptions
* Graphics and designs
* Website layout
* Text
* Videos
* Marketing materials
is owned by or licensed to Parvora and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without our prior written permission.
12. Customer Reviews and Content
If you submit reviews, photographs, comments, testimonials, or other content to Parvora, you agree that the content should not:
* Be unlawful, abusive, defamatory, or misleading.
* Infringe another person’s intellectual property or privacy rights.
* Contain malicious software or harmful material.
* Promote illegal activities.
By submitting content, you grant Parvora permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.
13. Third-Party Services and Links
Our website may use third-party services such as payment processors, shipping providers, analytics tools, advertising platforms, and other technology services.
Our website may also contain links to third-party websites.
We are not responsible for the content, security, availability, or privacy practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
14. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
15. Disclaimer
We make reasonable efforts to keep our website accurate, secure, and available. However, we do not guarantee that:
* The website will always be available without interruption.
* The website will always be free from errors.
* All information will always be completely accurate or current.
* The website will be free from viruses or other harmful components.
We may modify, suspend, or discontinue any part of the website without prior notice.
16. Limitation of Liability
To the extent permitted by applicable law, Parvora will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Parvora and its representatives harmless from claims, losses, liabilities, damages, and expenses arising from:
* Your violation of these Terms.
* Your misuse of our website.
* Your violation of applicable laws or third-party rights.
* Information or content submitted by you.
18. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms or your use of the website shall be subject to the applicable jurisdiction of the courts in India.
19. Changes to These Terms
Parvora may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.
20. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Email: shopparvora@gmail.com