Privacy policy
At Parvora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect the following information:
* Full name
* Billing and shipping address
* Email address
* Mobile/phone number
* Order and purchase details
* Payment-related information
* Account/login information, where applicable
* Information you provide when contacting customer support
* Device, browser, IP address, and website usage information
* Information collected through cookies and similar technologies
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
We may use your information to:
* Process and fulfil your orders
* Deliver your purchases
* Process payments and refunds
* Provide customer support
* Communicate with you regarding your orders
* Manage your account and wishlist
* Improve our website, products, and customer experience
* Send promotional offers, updates, and marketing communications where permitted
* Prevent fraudulent or unauthorized transactions
* Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by third-party payment providers.
Parvora does not ordinarily store your complete credit/debit card details or other sensitive payment credentials on its own servers. Payment information is handled by the applicable payment gateway according to its own privacy and security policies.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
* Keep the website functioning properly
* Remember your preferences
* Maintain your shopping cart
* Understand how visitors use our website
* Improve website performance
* Provide relevant marketing and advertising
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
5. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted third parties who help us operate our business, including:
* Payment gateway providers
* Shipping and delivery partners
* Website and hosting service providers
* Technology and analytics providers
* Marketing and advertising service providers
* Customer support and communication platforms
* Government authorities or law-enforcement agencies where legally required
These parties may only receive information necessary to perform their services or fulfil legal obligations.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
7. Marketing Communications
If you provide your contact information or otherwise opt in to receive communications from us, we may send you information about:
* New products
* Offers and discounts
* Collections
* Promotions
* Brand updates
You can opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.
8. Third-Party Links
Our website may contain links to third-party websites, applications, or services.
Parvora is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
9. Children’s Privacy
Our website is not intended for children who are unable to legally use e-commerce services without parental or guardian involvement.
We do not knowingly collect personal information from children for the purpose of independent purchases.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
* Request access to personal information we hold about you
* Request correction of inaccurate information
* Request deletion of information where legally applicable
* Withdraw consent for certain uses of your information
* Opt out of promotional communications
* Raise a concern or complaint regarding the handling of your personal information
To exercise any applicable rights, please contact us using the details provided below.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.
Any updated version will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at shopparvora@gmail.com
By using the Parvora website, you acknowledge that you have read and understood this Privacy Policy.